Bright examples of Customer Service
http://mentalfloss.com/article/30198/11-best-customer-service-stories-ever
http://mentalfloss.com/article/30198/11-best-customer-service-stories-ever
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Reflections on management and Human Resources aspects based on both academic and field experience of more than 43 year in multinationals in the US, The Gulf States, Saudi Arabia, and Egypt.
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